Our customers come back to us because of our commitment to their orders all along the production line.
Here are our pre- and post-service guarantees:
A quick response to your enquiry
We guarantee to respond to all enquiries within 12 hours
Communication with our expert advisors
We use a range of media – such as images, videos and line drawings – as confirmation of your requirements. Our team of on-hand experts is there to help you through the order process. Their specialist knowledge saves you time and gets the right product to your door.
Confirmation of payment
We will always inform you once we have received your payment. Upon receipt, we will arrange for the prompt production and delivery of your order.
We want to give you peace of mind that your order is being handled efficiently. To do this, we will keep you regularly updated on our progress and send you images of your order being prepared.
We use a reputable, professional shipping company that has long been a partner of ours. They will assess your requirements on delivery date and cost, and choose a shipping route that best fits your needs.
We ensure that you have the right documents for the easy installation of your order.
Engineer support (local only)
Our engineers offer installation and training to local organizations.